>> HELLO AND WELCOME TO "IN
WISCONSIN."
I'M PATTY LOEW.
THIS WEEK SEARCH THESE WOODS IN
MANITOWOC COUNT' FOR A TINY,
RECLUSIVE CREATURE THAT SOUNDS
A HAUNTING CALL.
CATCH UP WITH A COUPLE WHO HAD
A ONE-TWO PUNCH LAST SUMMER.
LOSING THEIR HOME TO FLOODING
AND THEIR JOBS TO DOWNSIZING.
NOW THE TROUBLED ECONOMY HAS
DEALT THEM ANOTHER BLOW.
AND MEET A WOMAN WHO WAS
INSPIRED BY HER OWN BATTLE WITH
CANCER TO EMPOWER OTHER
PATIENTS TO HAVE MORE SAY IN
THEIR MEDICAL CARE.
PLUS WE'LL EXPLAIN HOW SEEING
DOUBLE HAS BEEN MUSIC TO THE
EARS OF A WORLD-RENOWNED
PIANIST "IN WISCONSIN."
>> MAJOR FUNDING FOR "IN
WISCONSIN" IS PROVIDED BY THE
PEOPLE OF ALLIANT ENERGY, WHO
BRING SAFE, RELIABLE AND
ENVIRONMENTALLY FRIENDLY ENERGY.
OFFERING ENERGY-SAVING IDEAS ON
THE WEB.
AND BY THE ANIMAL DENTAL CENTER
OF MILWAUKEE AND OSHKOSH.
A VETERINARY SPECIALIST WORKING
WITH PET OWNERS AND FAMILY
VETERINARIANS THROUGHOUT
WISCONSIN PROVIDING CARE FOR
ORAL DISEASE AND DENTAL
PROBLEMS OF SMALL COMPANION
ANIMALS.
>> HIDDEN IN THE WILDS OF
WISCONSIN IS A VAST ARRAY OF
AMAZING ANIMALS THAT MOST OF US
WILL NEVER SEE.
PRODUCER JOANNE GARRETT REVEALS
ONE OF THOSE HIDDEN WONDERS IN
OUR FIRST REPORT THIS WEEK.
IT'S A SIGHT YOU CAN ONLY CATCH
ONCE A YEAR AT A PLACE CALLED
WOODLAND DUNES.
>> THERE IS AN ANIMAL THAT IS
SO SECRETIVE AND SO HIDDEN
YOU'RE LUCKY IF YOU HEAR ITS
CALL IN THESE WOODS.
TO SAY NOTHING OF ACTUALLY
SEEING THEM.
THESE MYSTERIOUS CREATURES ONLY
EMERGE AT NIGHT, WHICH IS WHY
JIM DUFEK ARRIVED IN THE
WAYNEING HOURS IN MANITOWOC
COUNTY.
HE VOLUNTEERS AS A MEMBER OF
THE GROUP CALLED THE NIGHT GANG.
>> THE NIGHT GANG IS A GROUP OF
VOLUNTEERS WHO COME OUT TO
CHECK THE NETS AT DIFFERENT
TIMES DURING THE NIGHT.
RIGHT NOW WE HAVE 10:00 P.M.,
MIDNIGHT, 2:00 A.M. PEOPLE
COME OUT.
>> THEY SHOW UP AT THESE TIME
SLOTS NEARLY EVERY NIGHT FOR
NEARLY SIX WEEKS.
EVERY NIGHT THESE NETS GO UP.
>> WE'VE ACTUALLY HAD AS MANY
AS 70 IN A NIGHT WHEN YOU HAVE
A NORTHWEST WIND.
>> YOU DON'T WANT TO STICK YOUR
FINGER IN THERE, OH MAN, THERE
IS SOMETHING IN HERE.
NOW REMEMBER, THESE ARE FULL
GROWN.
>> BERNIE BROUCHOUS REVEALS THE
ANIMAL THE NIGHT GANG NETTED
SQUINTING IN THE SUNLIGHT.
>> THESE ARE NOT BABY OWLS,
THESE ARE FULL GROUND.
>> THIS IS A SAW WHET OWL.
THEY'RE THE STARS OF THE
WOODLAND DUNES ANNUAL OWL FEST.
THE NAME IS SAW WHET AND IT'S
WISCONSIN'S SMALLEST OWL.
>> SAW WHETS MAY BE 8 INCHES,
WING SPREAD MAYBE 14, 16 INCHES.
THEY'RE VERY LIGHT.
JUST A COUPLE OUNCES.
>> OWL FEST PROVIDES A CHANCE
TO SEE THIS PETITE PREDATOR UP
CLOSE AND TO GAIN AN
APPRECIATION OF HOW IT SURVIVES
IN THE WORLD OF NIGHT.
>> WHERE DO YOU SEE THEM?
DO YOU KNOW?
YOU SEE THAT DISC SHAPED
FEATHER?
THEY DIRECT THE SOUND TO BEHIND
THAT DISC AND THAT'S WHERE THE
EAR IS.
IF YOU LOOK.
THERE IT IS.
BEHIND THE EYEBALL.
>> OH MY GOSH.
THAT'S WEIRD.
>> OH MY GOODNESS.
>> THAT'S WEIRD.
>> THESE FEATHER DIRECT THE
SOUND TO THE BACK OF THAT DISC
TO WHERE THE EARS ARE.
ONE IS HIGHER, ONE IS LOWER.
THEY'LL BE ABLE TO HEAR EVEN
BETTER.
>> THIS BIRD IS A HOOK.
A WAY IN TO AN INTERESTING
ANIMAL, TO AN INTEREST IN THE
NATURAL WORLD.
JIM KNICKELBINE THE EXECUTIVE
DIRECTOR OF WOODLAND DUNES.
>> I HEAR REFERENCES TO GATEWAY
SPECIES ALONG THE WISCONSIN
RIVER.
OR YOU MAY HAVE BALD EAGLES
CONGREGATING.
FOR US IT'S SAW WHET OWLS.
THEY'RE APPEALING TO PEOPLE.
THEY'RE A CALM BIRD.
THEY'RE AMENABLE TO BEING SHOWN
AND RELEASED.
BEING ABLE TO GET PEOPLE IN
CLOSE PROXIMITY LIKE THAT FORMS
A CONNECTION.
SO FOR US THEY'RE OUR GATEWAY.
>> BERNIE BROUCHOUS HAS BEEN
ABSOLUTELY CRITICAL TO MAKING
THAT CONNECTION.
HE'S NOT A RESEARCHER.
FOR MOST OF HIS LIFE HE WORKED
IN LOCAL GROCERY STORES.
>> USUALLY WE'LL CATCH BETWEEN
200 AND 400 SAW WHET OWLS EACH
FALL.
>> BUT FOR ALL OF HIS LIFE
BROUCHOUS HAS BEEN PASSIONATELY
IN LOVE WITH BIRDS.
BIRD WATCHING AND BANDING.
EVERY YEAR THE SAW WHETS
MIGRATE THROUGH THE WOODS AND
WETLANDS OF WOODLAND DUNES AS
THEY MIGRATE SOUTH ALONG LAKE
MICHIGAN.
>> IT LAYS ON ITS BACK WITH ITS
TALONS UP WAITING FOR ME.
WE USE A GLOVE.
HE'S SNAPPING HIS BEAK.
HE WANTS TO SCARE US.
>> THOSE THAT ARE CAUGHT ARE
BANDED.
>> I ALWAYS BAND ON THE RIGHT
LEG.
IT DOESN'T MAKE A DIFFERENCE
BUT I BAND ON THE RIGHT LEG.
>> AND INFORMATION ABOUT THESE
LITTLE BIRDS IS RECORDED.
SECRETS SPILL OUT OF THEIR
WINGS.
>> YOU SEE THERE ARE TWO
DIFFERENT COLORS OF THESE.
THESE ARE LIGHTER THAN THESE.
THAT MEANS THIS IS AN ADULT.
IT WAS NOT HATCHED THIS YEAR.
WELL, WE WANT TO FIND OUT WHERE
THEY GO, HOW LONG IT TAKES THEM
TO GET THERE, DO THEY COME BACK
TO THE SAME SPOT.
HOW MANY HAVE BIRD BOOKS?
ALL RIGHT.
YOU LOOK IN THERE AND IT TELLS
YOU WHERE THE BIRD NESTS AND
WHERE IT GOES IN THE WINTERTIME.
THAT'S ALL THROUGH THE BANDING
PROGRAM.
>> THERE WAS NO WOODLAND DUNES
NATURE CENTER WHEN BROUCHOUS
STARTED BANDING HERE.
IN FACT, IT WAS THE SUCCESS OF
HIS BANDING EFFORTS THAT PUT
THIS PLACE ON THE MAP AS A
MIGRATORY HOT SPOT.
BECAUSE OF THAT, BROUCHOUS
PUSHED TO GET THIS PLACE
PRESERVED.
1200 ACRES AND 30 YEARS LATER,
IT IS.
THIS IS A BIRD HAVEN.
BUT IT IS THE SAW WHETS THAT
STEAL THE SHOW.
>> I'VE BEEN FASCINATED BY OWLS
AND I LEARNED OF THIS EVENT
GOING ON AND I THOUGHT WOW, I
HAVE TO GO DOWN THERE AND BE
PART OF THAT.
>> YOU DECIDE WHO WILL ADOPT
THIS OWL.
WE NEED SOMEBODY TO RAISE.
THERE WE GOT ONE.
>> BROUCHOUS HAS SPEAR HEADED A
PROGRAM TO ADOPT AN OWL AT OWL
FEST.
THE MONEY RAISED WILL HELP THE
CENTER BUY NEW NETS.
>> PUT THE OWL ON THE GROUND
AND LET HIM GO.
OKAY.
THERE HE GOES.
HE WENT IN THE MULBERRY TREE
INSTEAD OF THE LILACS.
CAN YOU SEE HIM NOW?
WE SHOULD BE ABLE TO WALK UP TO
HIM.
>> THERE IS SOMETHING THAT
MAKES ME FEEL GOOD TO KNOW THAT
PERHAPS I'VE JUST HELPED AND
KNOWING THAT I DID SOMETHING
THAT IS OUT THERE IN THE WILD.
>> TO BE OUT THERE IN THE WILD.
BROUCHOUS NOW SERVES AS THE
CENTER'S ENVIRONMENTAL
EDUCATION DIRECTOR.
HE'D LOVE TO PASS ON HIS LOVE
OF BIRDS.
>> WE WANT TO TEACH KIDS THE
LOVE OF THE OUT OF DOORS.
THAT IS DIMINISHING AND THAT'S
A DISASTER.
IT'S A PIECE OF WILDERNESS.
THESE KIDS HAVE NEVER SEEN THIS.
THEY DON'T EVEN KNOW THESE
THINGS EXIST.
>> PUT THEM ON YOUR HAND LIKE
THAT ON THAT FINGER AND YOU
CLOSE YOUR HAND.
>> IT'S A TOUCH OF WILDNESS
THAT HOPEFULLY WILL HELP A LOVE
OF NATURE TAKE WING.
>> OPEN YOUR HAND AND WE'LL BE
FINE.
>> LET'S TAKE A PICTURE.
PULL YOUR HAND AWAY.
>> THERE SHE GOES.
>> JOANN'S REPORT IS PART OF A
LARGER SERIES OF STORIES SHE'S
PRODUCING ON THE GREAT
WISCONSIN BIRDING AND NATURE
TRAIL.
TO WATCH THE REPORT SHE'S
ALREADY PRODUCED OR TO FIND OUT
MORE ABOUT THE TRAIL CHECK OUT
OUR WEBSITE AT
wpt.org/inwisconsin.
ONCE AT OUR WEBSITE YOU'LL ALSO
FIND INFORMATION ON WOODLAND
DUNES NATURE CENTER, HOW TO
FIND IT AND WHY IT IS SO
PARTICULARLY WONDERFUL FOR
MIGRATING BIRDS.
PLUS YOU CAN WATCH SOME
WEB-ONLY CLIPS THAT REVEAL THE
SURPRISING ECOLOGICAL BENEFIT
THAT WOODLAND DUNES PROVIDES
THE ADJOINING CITIES OF TWO
RIVERS AND MANITOWOC.
THE WEB ADDRESS IS
wpt.org/inwisconsin.
OUR NEXT REPORT BRINGS YOU AN
UPDATE ON ONE OF THE
FLOOD-RELATED STORIES WE FIRST
TOLD YOU ABOUT LAST JUNE.
WE INTRODUCED YOU TO A
JEFFERSON COUNTY COUPLE THAT
WAS HIT WITH A DOUBLE WHAMMY,
THE LOSS OF THEIR HOME DUE TO
FLOODING, AND THE LOSS OF THEIR
LIVELIHOOD WHICH THE
ANNOUNCEMENT THAT GENERAL
MOTORS WOULD CLOSE.
FIVE MONTHS LATER, REPORTER
FREDERICA FRED CHECKED BACK
WITH THE PAIR AND FINDS WHILE
THEIR HOME HAS DRIED OUT
THEY'RE STRUGGLING TO KEEP
THEIR HEADS ABOVE WATER.
>> THE ONLY WAY INTO DAVE AND
LAURIE JACKOWSKI'S LAKE HOME
LAST JUNE WAS BY BOAT.
>> YOU HAVE TO BE CAREFUL WHEN
YOU WALK BECAUSE THE FLOOR IS
UNEVEN.
>> THEY HAD TWO FEET OF WATER
INSIDE.
>> THE WATER CAME UP TO THE TOP
OF THE MOOSE'S HORNS THERE.
YOU CAN TELL HOW FAR THE WATER
HAS GONE BACK DOWN.
>> FIVE MONTHS LATER, LAURIE
SLIPS ON THE SLUDGE THAT IS NOW
HER FRONT YARD AND THE ONLY WAY
IN IS BY LADDER.
>> BUT I'VE BEEN TRYING TO TALK
THEM INTO TAKING A DAY OR TWO
OFF.
HE'S WORKING HIMSELF TO DEATH
AND I'M AFRAID HE'S GOING TO
GET SICK.
>> EVERY DAY A LITTLE MORE GETS
DONE AND YOU KIND OF LIVE WITH
THAT.
IT'S FRUSTRATING, YOU KNOW, YOU
DON'T HAVE YOUR OWN BED TO
SLEEP IN BUT--
>> IT'S HARD ON A PERSON.
>> WATER SAT IN THE JACKOWSKI'S
HOUSE FOR A MONTH AND A HALF.
MOLD AND ROT TOOK OVER.
DAVE JACKOWSKI AND A COUPLE OF
FRIENDS TOOK THE FLOOD-RUINED
HOUSE DOWN TO THE STUDS AND
STARTED OVER.
>> IT IS GOING TO BE THE LIVING
ROOM.
IT WAS THE LIVING ROOM BUT IT
IS GOING TO BE.
>> THE COUPLE SAYS IT'S TAKEN A
LOT TO GET TO THIS POINT AND
DESCRIBE HOW IT WAS WORKING
WITH FEMA.
>> YOU SEND STUFF IN AND YOU
FAX IT IN AND FAX IT IN AND FAX
IT IN.
WE FAXED ALL THE STUFF IN AND
TWO WEEKS LATER WE GET A LETTER
BACK THAT SAID WE DIDN'T FAX IT
IN.
>> SO THERE WAS RED TAPE AND
CLEANUP AND LIVING WITH FAMILY.
AND ALL THE WHILE THE COUPLE'S
ECONOMIC UNCERTAINTY GREW BY
THE DAY.
>> AND EVERY DAY WHEN I WOULD
GO TO WORK THERE IS MORE BAD
NEWS AT WORK.
>> WHEN THE FLOOD HIT, THE
COUPLE KNEW THAT LAURIE'S JOB
AT GENERAL MOTORS WOULD BE GONE.
DAVE HAD JUST TAKEN AN EARLY
RETIREMENT OFFER FROM GM.
>> I STOPPED WORKING, YOU KNOW,
HAD EVERY INTENTION OF GOING
RIGHT TO ANOTHER JOB AND THAT
APPEARS TO HAVE FIZZLED.
>> THE COUPLE'S DOUBLE WHAMMY
IN JUNE HAS GONE TRIPLE, AT
LEAST.
THE PLANT CLOSURE WAS MOVED UP
AND THE COUPLE'S 401K
RETIREMENT ACCOUNTS TANKED.
THE ECONOMY IS BAD AND NOT JUST
FOR GM.
>> UNEMPLOYMENT IS JUST
SKYROCKETING.
I'M GOING TO BE BACK IN THAT
LINE NOW, TOO, YOU KNOW?
NO HOME, NO JOB.
WHAT DO YOU DO?
WHERE DO YOU GO FROM HERE?
YOU KNOW, WHAT'S THE NEXT STEP
THAT YOU TAKE?
COME ON, BOYS.
>> WHAT THEY DO IS TAKE IT ONE
DAY AT A TIME AND WORK TOWARD
GETTING BACK TO THEIR OWN PLACE.
>> WE'RE HOPING TO BE HOME BY
CHRISTMAS.
THAT'S THE PLAN.
READY?
>> BUT THE PLAN COULD HIT A
SNAG DEPENDING ON WHETHER THEY
CAN FIND WORK.
THE JACKOWSKI'S SAY ONCE THEY
ARE BACK IN THEIR HOUSE THEY
JUST HOPE THEY CAN KEEP IT.
>> DAVE AND I WORKED OUR WHOLE
LIVES, OUR WHOLE LIVES FOR THIS
PLACE.
>> BUT THE WORK THAT ALLOWED
THE COUPLE THEIR DREAM HOME,
NOW GUTTED, IS GONE.
AND SO THEY START OVER.
>> IT'S REALLY WRENCHING.
>> THEIR LIVES, ALONG WITH
THEIR HOUSE, TAKEN DOWN TO THE
STUDS.
>> OF COURSE, THIS IS GOING TO
BE THE KITCHEN.
>> THE JACKOWSKI'S HOLIDAY HOME
COMING WILL BE BITTERSWEET.
GM WILL SHUT DOWN THE
JANESVILLE PLANT TWO DAYS
BEFORE CHRISTMAS.
CLOSING THE DOOR ON HUNDREDS OF
JOBS, INCLUDING LAURIE'S.
THE COUPLE SAID THEY HAD FLOOD
INSURANCE AND SOME HELP FROM
FEMA NOT ALL COSTS, INCLUDING
RAISING THE HOUSE FOUR FEET TO
PROTECT IT AGAINST FUTURE
FLOODS WERE COVERED.
CATASTROPHES LIKE FLOODING, JOB
LOSS AND MAJOR ILLNESS CAN SEND
US INTO A TAILSPIN.
IN A SPLIT SECOND PRIORITIES
CHANGE.
IN PART ONE OF A TWO-PART
SERIES PRODUCER LAURIE GORMAN
INTRODUCES US TO A WOMAN
INSPIRED TO HELP OTHER PEOPLE
NAVIGATE THE HEALTHCARE SYSTEM
AFTER GOING THROUGH HER OWN
MEDICAL CRISIS.
>> MEG GAINES LEADS AN ACTIVE
LIFE.
WHILE JUGGLING RESPONSIBILITIES
AS A PARENT AND UW-MADISON LAW
PROFESSOR.
FOR THE LAST 14 YEARS SHE'S
ALSO LED AN ACTIVE BATTLE
AGAINST A TOUGH OPPONENT.
>> IN 1994 I WAS DIAGNOSED WITH
OVARIAN CANCER WHICH WAS
METASTATIC TO MY LIVER AND HAD
AN 18 MONTH TO TWO YEAR
HEALTHCARE ODYSSEY.
I USE THAT TERM CAREFULLY.
AND LEARNED A LOT IN THAT
EXPERIENCE AND CAME BACK TO MY
JOB AND REALIZED THAT THOUGH MY
JOB WAS THE SAME AND A REALLY
GOOD JOB, I WAS REALLY
DIFFERENT.
>> THAT REALLY GOOD JOB AS A
CLINICAL PROFESSOR AT THE UW
LAW SCHOOL BEGAN TO CHANGE
AFTER GAINES GOT A CALL FROM
HER ONCOLOGIST REQUESTING SHE
TALK WITH OTHER OVARIAN CANCER
PATIENTS.
>> I WENT OVER TO THE HOSPITAL
AND WOULD SIT WITH PEOPLE WHO
WERE GOING THROUGH WHAT I HAD
BEEN THROUGH AND GOT TO KIND OF
THE GREATEST GIG OF ALL TIME.
TO PERSONIFY HOPE FOR PEOPLE TO
SAY IT'S POSSIBLE.
I DON'T KNOW IF IT WILL HAPPEN
FOR YOU, BUT IT'S POSSIBLE.
>> AS THESE VISITS CONTINUED,
HER FELLOW CANCER SURVIVORS
BEGAN TO ASK FEWER QUESTIONS
ABOUT HER RECOVERY AND MORE
ABOUT INSURANCE AND LEGAL
ISSUES.
>> GRADUALLY THEY STARTED
ASKING ME QUESTIONS LIKE HEY,
YOU'RE A LAWYER, MY DOCTOR SAYS
I'M SUPPOSED TO BE HERE FOR
FIVE NIGHTS BUT MY INSURANCE
WILL ONLY PAY FOR THREE.
CAN I DO ANYTHING ABOUT THAT?
I'D BE HORRIFIED AND SAY WHO IS
YOUR INSURANCE COMPANY, LET ME
CALL THEM, YOU KNOW.
>> THAT INFORMAL COUNSELING LED
GAINES TO RETHINK AND REVISE
HER OWN PROFESSIONAL PATH IN
LIFE.
>> COMPOUND SAME OPINION.
THE CLIENT EITHER TAKES IT OR
THEY GO UNDERGROUND.
>> I GOT THIS KERNEL OF AN
IDEA, WOULDN'T IT BE
INTERESTING TO TRAIN LAW
STUDENTS AND IMMEDIATE STUDENTS
AND SOCIAL WORK STUDENTS AND
PHARMACY STUDENTS AND POLICY
STUDENTS AND INTERESTING TO
HAVE ALL THE STUDENTS
INTERESTED IN MAKING A
DIFFERENCE IN THE LIVES OF
PATIENTS AND IN THE HEALTHCARE
SYSTEM BROADLY TO HAVE THEM
TOGETHER GETTING EDUCATED.
>> THAT KERNEL OF AN IDEA
EVOLVED INTO THE CENTER FOR
PATIENT PARTNERSHIPS.
GAINES CREATED A
MULTIDISCIPLINARY PROGRAM AT
THE UW LAW SCHOOL THAT BRINGS
TOGETHER PATIENTS WITH STUDENTS
LOOKING TO MAKE A DIFFERENCE.
>> THERE WERE THREE IMPORTANT
THINGS WE SHOULD TELL THEM TO
MAKE SURE THEY HEAR WHAT WOULD
THEY BE?
>> HAVING SOMEONE ON YOUR SIDE
IS A GOOD WAY TO DESCRIBE
PATIENT ADVOCACY.
IT'S A GOOD DESCRIPTION OF THE
RELATIONSHIP BETWEEN BRIAN
HARAHAN AND HIS CLIENT, MARILYN
McWILLIAMS WHO SUFFERS FROM AN
AS-YET UNDIAGNOSED NEUROLOGICAL
DISORDER.
>> THERE ARE A LOT OF THINGS I
CAN'T DO ANYMORE.
I AM IN CONSTANT PAIN.
THEY DO HAVE ME ON PAIN MEDS,
AND BECAUSE OF THE MEMORY LOSS,
I'VE HAD PROBLEMS WITH DRIVING.
I HAVE BLURRED VISION A LOT.
I WAS A SECRETARY AND A
BOOKKEEPER AND I ENDED UP
LOSING MY JOB DUE TO MY HEALTH
BECAUSE I NO LONGER COULD
PERFORM MY DUTIES.
>> DO YOU THINK AT THE END OF
THE DAY YOU'LL BE PAYING ALMOST
$50,000 OUT-OF-POCKET?
>> PROBABLY CLOSE.
>> THE HELP McWILLIAMS AND
OTHER CLIENTS RECEIVE FROM
THEIR STUDENT ADVOCATES COULD
INCLUDE RESEARCHING TREATMENT
OPTIONS OR NEGOTIATING
INSURANCE DENIALS.
A COMMON THEME IN MANY CASES IS
HELPING PATIENTS NAVIGATE THEIR
WAY THROUGH A COMPLICATED
HEALTHCARE SYSTEM.
>> THROUGH MEDICAL TRAINING AND
RESEARCH TRAINING YOU THINK YOU
HAVE A PRETTY GOOD IDEA OF WHAT
THE SYSTEM IS.
I SPENT SIX YEARS STUDYING IT
NOW, BEING TRAINED TO DIAGNOSE
PEOPLE, LEARNING THE BASIC
SCIENCE OF HEALTH AND DISEASE,
LEARNING HOW TO STUDY BROAD
POPULATION ISSUES OF DISEASE
AND HOW TO HELP PEOPLE GET
BETTER AND AT THE SAME TIME I
WALK IN AND I MEET WITH A
CLIENT AND THE SITUATIONS THEY
COME UP WITH I -- YOU CAN'T
MAKE THAT UP.
THERE IS NOWHERE ELSE I'VE
HEARD SOME OF THE STORIES AND
REALIZED SOME OF THE ISSUES
THAT ARE FACING THESE PEOPLE.
>> THE CENTER'S SERVICES ARE
FREE TO THOSE FACING SERIOUS OR
LIFE-THREATENING ILLNESS WHICH
LEADS TO CENTER DEPENDENT ON
GRANTS AND FUNDRAISING TO PAY
SALARIES OF THE HANDFUL OF
STAFF MEMBERS.
GRAD STUDENTS PARTICIPATE AS
ADVOCATES IN EXCHANGE FOR
ACADEMIC CREDIT.
FOR THESE STUDENTS, ACCUSTOMED
TO LEARNING COMPLEX LEGAL
CASEWORK OR MEDICAL DIAGNOSTIC
TECHNIQUES THE FIRST STEPS IN
PATIENT ADVOCACY MAY SEEM
DECEPTIVELY SIMPLE.
>> THE FIRST, SECOND AND THIRD
STEP ARE LISTEN, LISTEN, LISTEN.
WE HAVE A RULE AROUND HERE YOU
CANNOT MODIFY THE WORD LISTEN
WITH THE WORD JUST.
OFTENTIMES THAT STAFF OR
STUDENTS WILL SAY WHAT DID YOU
DO NOTHING, I JUST LISTENED.
I ALWAYS SAY IT'S NOT JUST
LISTENING.
LISTENING IS TREMENDOUSLY
POWERFUL.
IT IS VERY IMPORTANT FOR PEOPLE
TO BE HEARD AND TO FEEL HEARD.
>> HE'S TAUGHT ME THAT IT'S
OKAY TO ASK FOR HELP.
BRIAN HELPED ME TO KEEP GOING.
WE WENT THROUGH THE APPEALS
PROCESS WITH THE INSURANCE
COMPANY AND BRIAN WAS ON THE
BALL.
HE HAD ALL THE PAPERWORK.
HE HAD DOCTOR'S NOTES AND SO HE
WENT TO BAT FOR ME.
IT HAS EMPOWERED ME TO KNOW
THAT THERE IS SO MUCH MORE THAT
CAN BE DONE THAT I NEVER
THOUGHT THAT I COULD DO.
>> POOR HEALTH AND ALL THE
INSURANCE AND FINANCIAL ISSUES
AND EVERYTHING THAT KIND OF
COMES ALONG WITH ILLNESS THESE
DAYS, IT'S OVERWHELMING AND
JUST HAVING THE OPPORTUNITY TO
TALK THROUGH IT OFTEN PROVIDES
THAT KERNEL OF UNDERSTANDING
AND TRUTH THAT KIND OF GETS YOU
THROUGH IT.
>> BRIAN HARAHAN HAS HELPED
MARILYN McWILLIAMS THROUGH SOME
OF HER MOST CHALLENGING LIFE
MOMENTS BUT McWILLIAMS HAS
GIVEN HARAHAN, HER STUDENT
ADVOCATE, SOMETHING ALONG THE
WAY.
HER EXPERIENCE HAS BEEN A
LESSON IN HOW THE HEALTHCARE
SYSTEM WORKS, A LESSON THAT
WILL STAY WITH HARAHAN AND THE
OTHER STUDENT ADVOCATES BEYOND
GRADUATION.
LESSONS THAT WILL CONTINUE TO
SHAPE THEIR OWN PROFESSIONAL
LIVES AND FOR MEG GAINES IS
PARTNERSHIP IS THE ULTIMATE
GOAL.
>> OUR JOB AS STAFF IS TO BRING
THEM IN AND GET OUT OF THE WAY.
JUST MAKE IT SO THE STUDENTS
AREN'T TOO LOST OR TOO
CHALLENGED, RIGHT?
UNCOMFORTABLE IS OKAY.
DEVASTATED IS NOT GOOD, RIGHT?
SO THE CLIENTS ARE HELPED, YOU
KNOW, IN A MEANINGFUL WAY.
BUT NOT -- WE DON'T WANT TO
MICROMANAGE THAT.
MAGIC HAPPENS IF YOU SURROUND
UT WITH GOOD SUPPORT AND
FEELING AND GO, BE TOGETHER,
LEARN FROM EACH OTHER.
A LOT HAPPENS.
>> NEXT WEEK WE'LL BRING YOU
PART TWO OF THIS SERIES AND
INTRODUCE YOU TO A MAN WHO
BECAME A PATIENT ADVOCATE FOR
SOME VERY PERSONAL REASONS.
AGAIN, THAT'S NEXT WEEK.
IN THE MEANTIME, YOU CAN HEAR
FROM OTHER ADVOCATES AND
PATIENTS WHO HAVE FOUND HELP TO
THE CENTER.
GO TO OUR WEBSITE AT
wpt.org/inwisconsin.
ONCE THERE, YOU'LL FIND SEVERAL
WEB INTERVIEWS AS WELL AS MORE
INFORMATION ABOUT THE CENTER
FOR PATIENT PARTNERSHIPS.
AGAIN, OUR WEBSITE ADDRESS IS
wpt.org/inwisconsin.
OUR FINAL REPORT FEATURES
CELEBRATED PIANIST CHRISTOPHER
TAYLOR.
HE IS ON THE FACULTY OF UW
MADISON'S MUSIC SCHOOL AND
RECENTLY PERFORMED ALL 32 OF
BEETHOVEN'S PIANO SONATAS IN A
10-CONCERT SERIES WHICH IS A
FEAT IN ITSELF BUT HE ALSO
MAKES MUSIC WITH A RARE AND
UNUSUAL INSTRUMENT AS PRODUCER
LIZ KOERNER REPORTS.
>> MUSIC FLOWS FROM CHRISTOPHER
TAYLOR'S FINGERS LIKE WATER IN
A FAST-MOVING STREAM AND THAT'S
WHAT HE PLAYS ON A TYPICAL
PIANO.
BUT WHEN THE PIANIST AND UW
MUSIC PROFESSOR PLAYS ON ONE OF
THE PIANOS IN HIS CAMPUS STUDIO
HE MULTIPLIES HIS OUTPUT.
>> I NEVER DREAMED THIS WOULD
BE ONE OF THE PERKS WHEN I CAME
TO TEACH AT WISCONSIN.
>> THE PERK IS A DOUBLE
KEYBOARD PIANO MADE IN THE
1920s BY STEINWAY.
>> IT'S DEFINITELY THE ONLY
STEINWAY THAT WAS EVER BUILT.
>> BACK IN 1961, THE UW
PURCHASED THIS UNIQUE PIANO FOR
GUNNAR JOHANSEN.
HE KEPT THE PIANO IN HIS HOME.
WHEN JOHANSEN PASSED AWAY.
>> THAT'S WHEN I BECAME AWARE
OF ITS EXISTENCE AND BECAME
INTRIGUED BY IT.
>> TAYLOR SAYS HE WAS BURNING
UP WITH CURIOSITY ABOUT HOW IT
WORKED.
IT TURNS OUT THAT WHILE A
STANDARD PIANO HAS ONE SET OF
STRINGS AND HAMMERS, THE DOUBLE
KEYBOARD PIANO HAS ONE SET OF
STRINGS BUT TWO SETS OF HAMMERS.
>> THE WAY IT WORKS IS THAT A
ONE OCTAVE DISPLACEMENT.
I PLAY THIS NOTE ON THIS
KEYBOARD AND THAT'S NORMAL.
THAT'S MIDDLE C.
AND IT CONTROLS THE HAMMER
THAT'S RIGHT THERE AND THE
STRING THAT'S RIGHT THERE.
BUT NOW I HIT WHAT APPEARS TO
BE THE SAME NOTE ON THE UPPER
KEYBOARD AND IT IS ACTUALLY AN
OCTAVE HIGHER.
>> THIS MAKES SOME PIECES
EASIER TO PLAY BECAUSE ONE HAND
CAN DO THE WORK OF TWO.
TAYLOR SAYS THE DOUBLE KEYBOARD
PIANO HELD ANOTHER EXCITING
POSSIBILITY.
SOME BACH COMPOSITIONS WERE
WRITTEN FOR A DOUBLE KEY
HARPSICHORD.
>> IF YOU DO IT ON THE SINGLE
KEYBOARD YOU HAVE QUITE A DANCE
TO NEGOTIATE.
>> TAYLOR HAS PERFORMED THESE
WORKS A NUMBER OF TIMES SINCE
HE GOT HIS HANDS ON THE DOUBLE
KEYBOARD PIANO TAKING HIS ACT
AND THE PIANO ON THE ROAD FOR
CONCERTS IN NEW YORK, ILLINOIS
AND MICHIGAN.
HE SAYS THE AUDIENCES SEEM TO
REALLY APPRECIATE THIS UNUSUAL
PIANO.
>> IT'S CERTAINLY A NOVELTY.
PEOPLE ARE VERY INTERESTED AND
OF COURSE THEY ALL SIT ON THE
KEYBOARD INSIDE OF THE AUDIENCE
IF AT ALL POSSIBLE.
>> HE WANTS COMPOSEORS TO WRITE
PIECES FOR THIS PIANO AND PLANS
TO DO SOME ARRANGEMENTS HIMSELF.
THE DOUBLE KEYBOARD PIANO WAS
INVENTED IN THE EARLY 1900S BY
A HUNGARIAN COMPOSER AND
INVENTOR EMANUEL MOOR.
EVEN THOUGH THE STEINWAY
COMPANY MADE JUST ONE OF THEM
THERE WERE 60 MADE BY OTHER
COMPANIES.
THAT'S OUR SHOW FOR THIS WEEK.
JOIN US ON THANKSGIVING
THURSDAY WHEN WE EXPLAIN HOW
THE WORD FAMILY WILL TAKE ON
SPECIAL MEANING FOR THIS
MILWAUKEE HOUSEHOLD JUST IN
TIME FOR THANKSGIVING.
WE'LL FIND OUT IF THIS YEAR'S
HARVEST HAS BEEN BOUNTIFUL FOR
CRAWFORD COUNTY ORGANIC FARMERS
HIT HARD BY JUNE FLOODS.
AND WE'LL MEET A MAN WHO
DISCOVERED A NEW PATH IN LIFE
AFTER GETTING HIT WITH SOME
DEVASTATING HEALTH NEWS.
THAT'S NEXT WEEK.
IN THE MEANTIME, WE LEAVE YOU
WITH A MISTY DAY WALK THROUGH
COLUMBIA COUNTY MARSH LAND.
FOR "IN WISCONSIN" I'M PATTY
LOEW.
SEE YOU NEXT TIME.
>> MAJOR FUNDING FOR "IN
WISCONSIN" IS PROVIDED BY THE
PEOPLE OF ALLIANT ENERGY WHO
BRING SAFE, RELIABLE AND
ENVIRONMENTALLY FRIENDLY ENERGY
TO KEEP HOMES, NEIGHBORHOODS
AND LIFE IN WISCONSIN RUNNING
SMOOTHLY.
ALLIANT ENERGY, OFFERING
ENERGY-SAVING IDEAS ON THE WEB.
AND BY THE ANIMAL DENTAL CENTER
OF MILWAUKEE AND OSHKOSH.
A VETERINARY SPECIALIST WORKING
WITH PET OWNERS AND FAMILY
VETERINARIANS THROUGHOUT
WISCONSIN PROVIDING CARE FOR
ORAL DISEASE AND DENTAL
PROBLEMS OF SMALL COMPANION
ANIMALS.