1
00:00:01,335 --> 00:00:04,905
Steil, thanks very much.
>> Thank you.

2
00:00:05,539 --> 00:00:08,141
>> On health care, we
continue our coverage of

3
00:00:08,208 --> 00:00:11,778
prescription drug prices,
which continue to climb for

4
00:00:11,845 --> 00:00:14,648
patients and pharmacies,
while coverage of them

5
00:00:14,715 --> 00:00:18,652
continues to plummet. In RX,
uncovered "Here& Now",

6
00:00:18,719 --> 00:00:22,689
producer Marissa Wojcik
examines the complex systems

7
00:00:22,756 --> 00:00:26,426
driving these trends. This
week, we look at the impact

8
00:00:26,493 --> 00:00:29,630
on pharmacies, both big and
especially small, and why

9
00:00:29,696 --> 00:00:33,567
their disappearance is
hurting patients.

10
00:00:33,634 --> 00:00:36,937
>> We have been in business
for over 70 years.

11
00:00:37,004 --> 00:00:40,507
>> The local drugstore was
once upon a time a staple in

12
00:00:40,574 --> 00:00:43,710
communities across the
country.

13
00:00:45,379 --> 00:00:49,850
every month and it's scary,
and we think about how how

14
00:00:49,917 --> 00:00:52,452
long can we last?
>> Today, whether it's the

15
00:00:52,519 --> 00:00:55,722
local drugstore or a chain
pharmacy, the brick and

16
00:00:55,789 --> 00:00:59,059
mortar presence is dying.
>> The feasibility of having

17
00:00:59,126 --> 00:01:02,229
an independent pharmacy is
becoming very challenging.

18
00:01:02,296 --> 00:01:05,499
>> Nicole Schreiner is the
new CEO of Streu's Pharmacy

19
00:01:05,566 --> 00:01:08,769
in Green Bay and president
elect on the board of the

20
00:01:08,836 --> 00:01:10,804
Pharmacy Society of
Wisconsin.

21
00:01:10,871 --> 00:01:14,708
>> We get up in the morning
because we want to truly

22
00:01:14,775 --> 00:01:17,744
help serve our patients.
>> Alongside her commitment

23
00:01:17,811 --> 00:01:22,115
to the mission, she takes on
her new dual roles in one of

24
00:01:22,182 --> 00:01:26,720
the most challenging times
for pharmacies. From 2010 to

25
00:01:26,787 --> 00:01:31,592
2021, 30% of drugstores in
the US closed. Last year

26
00:01:31,658 --> 00:01:35,829
alone, 2300 pharmacies
closed, half of them being

27
00:01:35,896 --> 00:01:39,867
independent or mid-sized
businesses.

28
00:01:39,933 --> 00:01:42,836
issue for patients. We
oftentimes talk about in

29
00:01:42,903 --> 00:01:46,440
rural areas. You know,
patients having to travel,

30
00:01:46,507 --> 00:01:49,276
you know, perhaps 20 miles
to a find a pharmacy that

31
00:01:49,343 --> 00:01:52,846
would be able to provide
their medications. And but

32
00:01:52,913 --> 00:01:56,950
we're having that even in
urban city areas.

33
00:01:57,017 --> 00:01:59,686
>> For some, a visit to the
pharmacy is a quick step.

34
00:01:59,753 --> 00:02:02,756
Picking up 1 or 2
prescriptions. But for many

35
00:02:02,823 --> 00:02:05,559
patients, it's much more
than that.

36
00:02:05,626 --> 00:02:09,863
>> Your pharmacist a lot of
times will be a critical

37
00:02:09,930 --> 00:02:12,499
component of your medical
care team.

38
00:02:12,566 --> 00:02:15,636
>> Senate President Mary
Felzkowski authored

39
00:02:15,702 --> 00:02:18,071
legislation trying to help
local pharmacies keep their

40
00:02:18,138 --> 00:02:21,041
doors open.
>> We saw our small,

41
00:02:21,608 --> 00:02:24,011
independent pharmacy
starting to go out of

42
00:02:24,077 --> 00:02:28,015
business in rural Wisconsin.
When it may take months for

43
00:02:28,081 --> 00:02:31,552
a patient to get a clinic
visit. Pharmacists say they

44
00:02:31,618 --> 00:02:34,621
bridge that gap. Available
for anyone to walk in and

45
00:02:34,688 --> 00:02:38,358
ask questions at any time.
And prevention leads to

46
00:02:38,425 --> 00:02:41,195
healthcare savings.
>> For patients with asthma.

47
00:02:41,261 --> 00:02:44,097
We did a study with the
Pharmacy Society of

48
00:02:44,164 --> 00:02:45,933
Wisconsin and showed that
when they sat down with a

49
00:02:45,999 --> 00:02:49,369
pharmacist on two 30 minute
interventions, that they

50
00:02:49,436 --> 00:02:53,373
reduced the number of ER
visits, the number of

51
00:02:53,440 --> 00:02:55,275
hospitalizations. These
things are making a

52
00:02:55,342 --> 00:02:57,611
difference in overall
reducing health care dollars

53
00:02:57,678 --> 00:02:59,880
spent.
>> Like with most retail

54
00:02:59,947 --> 00:03:02,950
stores, it'd be reasonable
to assume that internet

55
00:03:03,016 --> 00:03:05,586
sales are putting pharmacies
out of business. And while

56
00:03:05,652 --> 00:03:08,956
mail order and online
retailer giants like Amazon

57
00:03:09,022 --> 00:03:12,726
do compete with on site
service advocates, diagnose

58
00:03:12,793 --> 00:03:16,063
a much deeper and chronic
issue.

59
00:03:16,129 --> 00:03:19,066
>> PBMs pharmacy benefit
managers have been around

60
00:03:19,132 --> 00:03:22,503
for a very long time.
>> Pharmacy benefit managers

61
00:03:22,569 --> 00:03:27,574
or PBMs act as middlemen
between drug manufacturers,

62
00:03:28,275 --> 00:03:32,045
wholesalers, providers,
insurance companies and

63
00:03:32,112 --> 00:03:34,748
pharmacies.
>> And they've monopolized

64
00:03:34,815 --> 00:03:38,185
and they've gotten in
between prescribers and the

65
00:03:38,252 --> 00:03:40,621
delivery of drugs, driving
up the cost of drugs instead

66
00:03:40,687 --> 00:03:44,191
of lowering them.
>> The three largest PBM

67
00:03:44,258 --> 00:03:48,195
companies accounted for 80%
of prescription claims last

68
00:03:48,262 --> 00:03:49,663
year.
>> They'll claim that they

69
00:03:49,730 --> 00:03:53,133
negotiate with drug
manufacturers and

70
00:03:53,200 --> 00:03:55,335
prescription drug costs.
However, despite these

71
00:03:55,402 --> 00:03:58,305
claims, PBMs regularly
inflate what patients pay

72
00:03:58,372 --> 00:04:00,240
and force pharmacies to
operate a loss.

73
00:04:00,307 --> 00:04:04,645
>> It's become very
powerful, and independent

74
00:04:04,711 --> 00:04:08,582
pharmacies like myself have
no negotiating power

75
00:04:08,649 --> 00:04:12,986
anymore. With these PBMs.
>> The impact of PBMs that

76
00:04:13,053 --> 00:04:16,857
PBMs are having on rural
pharmacy is staggering.

77
00:04:16,924 --> 00:04:20,494
>> The legislation takes aim
at a number of their

78
00:04:20,561 --> 00:04:23,564
practices, including not
allowing patients to fill

79
00:04:23,630 --> 00:04:26,700
prescriptions at certain
pharmacies.

80
00:04:26,767 --> 00:04:29,837
>> PBMs dictate where
prescriptions can be filled.

81
00:04:29,903 --> 00:04:32,372
>> Punitive audits against
pharmacists who inform

82
00:04:32,439 --> 00:04:35,008
patients of lower cost
options.

83
00:04:35,075 --> 00:04:37,644
>> What to charge a patient.
>> And perhaps the biggest

84
00:04:37,711 --> 00:04:40,347
of all for pharmacies.
>> What they will reimburse

85
00:04:40,414 --> 00:04:43,684
a pharmacy.
>> Reimbursing the price of

86
00:04:43,750 --> 00:04:46,820
medications below cost.
>> And when they'll pay the

87
00:04:46,887 --> 00:04:49,423
pharmacy.
>> Forcing them to take

88
00:04:49,489 --> 00:04:51,959
losses. At a Senate health
committee hearing, numerous

89
00:04:52,025 --> 00:04:54,695
local pharmacies attested to
this issue.

90
00:04:54,761 --> 00:04:58,232
>> My pharmacy is currently
operating in the red right

91
00:04:58,298 --> 00:05:03,003
now solely due to PBM
reimbursement rate margins

92
00:05:03,070 --> 00:05:06,573
estimated to PBMs have
increased by 46%, and during

93
00:05:06,640 --> 00:05:10,777
the same time, margins to
pharmacies have decreased by

94
00:05:10,844 --> 00:05:13,013
47%.
>> The contracts have become

95
00:05:13,080 --> 00:05:16,717
basically take it or leave
it. They've continued to

96
00:05:16,783 --> 00:05:21,121
erode year after year after
year, and it's estimated

97
00:05:21,188 --> 00:05:24,124
that independent pharmacies,
depending on your particular

98
00:05:24,191 --> 00:05:26,894
location in the country, can
have anywhere from 20 to 40%

99
00:05:26,960 --> 00:05:29,630
of their claims are actually
reimbursed below cost.

100
00:05:29,696 --> 00:05:32,799
>> But not all health
industry experts agree.

101
00:05:32,866 --> 00:05:35,068
>> We believe all these
provisions will be

102
00:05:35,135 --> 00:05:37,671
associated with increased
costs to health plans and

103
00:05:37,738 --> 00:05:41,108
sponsors.
the bill, such as health

104
00:05:41,175 --> 00:05:43,510
insurers, say it will
increase prices for health

105
00:05:43,577 --> 00:05:47,214
plans. Employers and
patients. The exorbitant

106
00:05:47,281 --> 00:05:51,151
cost of drugs, they say,
begins with the drug

107
00:05:51,218 --> 00:05:53,287
manufacturers.
>> Instead of taking away

108
00:05:53,353 --> 00:05:55,956
the few tools that health
plans and employers use to

109
00:05:56,023 --> 00:05:58,425
address ever increasing drug
prices, the legislature

110
00:05:58,492 --> 00:06:00,494
should focus on fixing the
market distortion caused by

111
00:06:00,561 --> 00:06:03,964
drug manufacturer pricing
schemes.

112
00:06:04,031 --> 00:06:07,100
hard on showing them through
data from other states that

113
00:06:07,167 --> 00:06:10,571
have allowed that have the
same legislation, where it's

114
00:06:10,637 --> 00:06:12,873
actually lowered the cost of
health care.

115
00:06:12,940 --> 00:06:16,109
>> Whatever the cause, the
impact on the patient is

116
00:06:16,176 --> 00:06:20,447
real, like the ability to
obtain diabetes medications.

117
00:06:20,514 --> 00:06:24,051
>> GLP ones, those. Some
pharmacies are just choosing

118
00:06:24,117 --> 00:06:25,853
not to carry them because
they get reimbursed below

119
00:06:25,919 --> 00:06:28,722
their cost.
>> Or having your insurance

120
00:06:28,789 --> 00:06:31,592
accepted.
choosing not to carry

121
00:06:31,658 --> 00:06:34,628
particular plans because of
the poor reimbursement.

122
00:06:34,695 --> 00:06:38,465
>> Every day in my pharmacy,
I witness patients facing

123
00:06:38,532 --> 00:06:43,036
exorbitant co-pays,
sometimes exceeding $500 for

124
00:06:43,103 --> 00:06:46,106
medications they cannot
afford. These patients are

125
00:06:46,173 --> 00:06:48,408
confused. They're
overwhelmed, and they're

126
00:06:48,475 --> 00:06:50,777
forced into impossible
decisions about their

127
00:06:50,844 --> 00:06:52,980
health.
>> For a patient having to

128
00:06:53,046 --> 00:06:56,483
fill prescriptions at
multiple pharmacies, the

129
00:06:56,550 --> 00:06:59,586
consequences can cost them
their lives.

130
00:06:59,653 --> 00:07:03,090
>> Recently, when
learned that they had a

131
00:07:03,156 --> 00:07:05,092
duplicate prescription that
was at another pharmacy from

132
00:07:05,158 --> 00:07:08,095
a different doctor. If they
had gone home and taken

133
00:07:08,161 --> 00:07:10,330
both, they would have needed
emergency care and it could

134
00:07:10,397 --> 00:07:13,300
have been fatal.
>> From the extremes of the

135
00:07:13,367 --> 00:07:16,770
pandemic to the work they do
every day, independent

136
00:07:16,837 --> 00:07:19,606
pharmacists say their
commitment is to their

137
00:07:19,673 --> 00:07:21,575
community.
>> What happens if PBMs

138
00:07:21,642 --> 00:07:24,645
continue to drive us out of
business? Who will step up

139
00:07:24,711 --> 00:07:27,214
during this crisis? Who's
going to be doing seven day

140
00:07:27,281 --> 00:07:30,117
a week testing? Who's going
to deliver meds late at

141
00:07:30,184 --> 00:07:33,587
night for a hospice patient
who's going to get a call at

142
00:07:33,654 --> 00:07:36,590
2 a.m? I just got that last
week. It won't be a mail

143
00:07:36,657 --> 00:07:39,393
order pharmacy in another
state that's doing that.

144
00:07:39,459 --> 00:07:42,896
>> Being able to provide
that service to patients and

145
00:07:42,963 --> 00:07:45,666
to be part of making sure
that they are taken care of,

146
00:07:45,732 --> 00:07:49,136
is really what we want to
ultimately do.

147
00:07:49,203 --> 00:07:54,541
>> Reporting from green Bay,
>> Reporting from green Bay,
